Xiaomi SU7 answers user’s question 10： It is urgently increasing production capacity, and it has been put on sale again at Xiaomi Auto APP Mall at 8 o’clock tonight.

On April 7 th, the official of Xiaomi Automobile further answered a series of product questions that netizens were concerned about Xiaomi SU7. Including the differences between the three versions of Xiaomi SU7, how to choose it and the design life of Xiaomi SU7 battery.

Some netizens asked, "Will Xiaomi SU7 alloy car model and Xiaomi Life stainless steel mug be on sale again? Xiaomi Automobile replied that the first batch of alloy car models and metal mugs on sale are very popular, and we are urgently increasing production capacity, which has been put on sale again at Xiaomi Automobile APP Mall at 8: 00 tonight. Due to a large number of manual production processes of alloy car models, the replenishment quantity is limited this time, please understand.

How to quickly understand the differences between the three versions of Xiaomi SU7 and how to choose it?

The standard version of Xiaomi SU7 is the "rear-drive long-life intelligent driving version", with a CLTC battery life of 700km and an acceleration of 5.28s at zero speed, which supports high-speed navigation;

Xiaomi SU7 Pro is a "high-level intelligent driving version with long battery life in rear drive", with CLTC battery life of 830km and acceleration of 5.7s at zero speed. It is equipped with lidar and supports urban navigation.

Xiaomi SU7 Max is a "high-performance four-wheel drive with long battery life and high-order intelligent driving version". CLTC has a battery life of 800km and an acceleration of 2.78s at zero speed. It is equipped with laser radar and supports urban navigation.

Of course, each car is also different in many details. For detailed configuration differences, you can browse the complete parameter configuration table of Xiaomi Auto official website and Xiaomi Auto APP; The difference in specific experience can be felt by booking an offline test drive.

Max version of ternary lithium battery is recommended to be fully charged every time, will it affect the service life?

The warranty and design life of Xiaomi SU7 Max ternary lithium battery are designed according to the state of Wally every time. Even if it is fully charged every time, there is no need to worry about the service life of the battery. In terms of material characteristics, the optimal power consumption range of ternary lithium battery is 20%-80%. If you have any concerns, it is recommended to charge it to 90% or less for long-distance travel. You can easily adjust the upper limit of battery charging power on the car and Xiaomi car APP.

How many years or kilometers is the design life of Xiaomi SU7 battery?

The design life of Xiaomi SU7 battery is 15 years and 300,000 kilometers. Therefore, you don’t need to worry about the service life of the battery under the condition of normal car use. We have introduced the details of vehicle maintenance and warranty service in detail in the car manual, and I hope everyone can read it carefully.

Is there a load-bearing limit for the front case of Xiaomi SU7?

In order to ensure reasonable load bearing and driving experience, it is not recommended to load more than 20kg in the front case.

There is feedback from users that the charging gun cannot be pulled out of the Tesla charging pile. What is the reason?

Recently, some users have used Tesla AC to fill the pile, and after charging Xiaomi SU7, it is impossible to pull out the charging gun normally. We contacted the user through customer service, and the problem has been checked clearly. The situation is as follows:

Through the analysis, we found that after the vehicle started charging, the three-phase voltage of the community power grid where the user was located was seriously unbalanced, which led to the vehicle charger system (CCU) reporting errors for three times in a row and entering the charging protection mechanism at the same time, so it could not respond to the user’s unlocking instructions.

Because the voltage balance of each user’s community power grid is inconsistent, we will also optimize the operation mechanism of charging protection mode due to error reporting through OTA. In addition, if the user’s charging gun is unlocked, you can use the emergency unlocking cable to unlock it, as follows:

First, after clicking "Stop Charging" in the car, open the trunk.

Use a suitable tool to remove the trunk maintenance cover and find the unlock cable switch.

Pull the emergency unlocking cable of the charging gun towards the front of the car to unlock the charging gun and take it out normally.

How many kinds of audio and video software does Xiaomi SU7 car support?

At present, the mainstream audio applications carried by the original car factory include Netease cloud music, QQ music and cool dog music; Video applications include Youku Video, Iqiyi, Tencent Video, Bilibili, Mango TV and Migu Video.

At the same time, we will continue to share the powerful "application library" from Xiaomi Tablet and continue to supplement audio-visual software. In addition, thanks to Xiaomi SU7′ s powerful handcart interconnection ability, you can PIN the audio and video applications on Xiaomi’s mobile phone to the car through "one-button PIN application".

To put it simply, the combination of native car application+tablet application development+one-button PIN application makes Xiaomi SU7 almost free from application restrictions on the car.

Xiao Ai’s car machine can identify how many sound zones are in the car. Does it support wakeup-free?

Xiaomi 澎湃 intelligent cockpit adopts the industry-leading five-tone voice interaction. Even if the passenger in the middle of the back row calls "Xiao Ai classmate", Xiao Ai classmate can respond accurately without interference from the left and right passengers in the back row. Moreover, it supports the opening and closing of each sound zone awakening and the management of zoning authority, which involves voice commands that affect driving safety, and only the main driving theory takes effect.

The current system version does not support wakeup-free for the time being, and will be continuously optimized according to the feedback from users in the future to achieve a better voice interaction experience.

Will Xiaomi SU7 alloy car model and Xiaomi Life stainless steel mug be on sale again?

The first batch of alloy car models and metal mugs on sale are very popular, and we are urgently increasing production capacity, which has been put on sale again at Xiaomi Auto APP Mall at 8 o’clock tonight. Due to a large number of manual production processes of alloy car models, the replenishment quantity is limited this time, please understand.

Will there be any accessories when you pick up the car?

Users who successfully paid the down payment to purchase Xiaomi SU7 before 24: 00 on April 30th can get a foot pad set and a delivery gift box, including NFC car key card holder, car USB flash drive and Xiaomi Life baseball cap, free of charge, in addition to the limited-time car purchase rights with a maximum value of 22,000 yuan and the enhanced function of Xiaomi Intelligent Driving with a maximum value of 26,000 yuan. Users of the founding edition can also get the exclusive logo of the founding edition, the exclusive number certificate and the Bluetooth key of Lei Jun’s signature edition.

What should be done if the vehicle bumps and rubs the paint surface during transportation?

When the store picks up the car, we will conduct a comprehensive inspection of the appearance of the whole car. If there are problems such as bumps and bumps that damage the paint during transportation, Xiaomi staff will definitely inform the users in advance before delivery, actively communicate and seek solutions, and the delivery process will be started after reaching an agreement with the users.

Besides Xiaomi Automobile, does Xiaomi Group have any other automobile business? Is it true that Xiaomi cooperated with Chery through the ecological chain before?

Xiaomi Automobile is the only automobile business of Xiaomi Group. For building cars, we are full of awe and extreme concentration, and Xiaomi has never arranged to build cars through ecological chain enterprises. The rumor in the industry that "Zhimi and Chery build cars" is not true. In fact, it is the automobile business that Su Jun, the founder of Zhimi Technology, personally cooperated with Chery, and has nothing to do with Xiaomi Group and Xiaomi Ecological Chain. According to Zhimi Technology’s previous statement, it has nothing to do with Zhimi Technology.

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